Biography
Tshepiso is originally from South Africa and has lived and studied in both South Africa and the United Kingdom. She holds a Master of Business Administration (MBA) and is currently pursuing a PhD in Business Management at the University of Suffolk. Her research focuses on the impact of digital transformation on retail banking in South Africa. Additionally, she occasionally works as an associate lecturer at the University of Suffolk. Tshepiso has a background in the banking sector and compliance, and she joined HSU to expand her academic teaching experience and contribute to knowledge sharing in digital transformation and business management.
Experience, Areas of interest/expertise
- Experience in Transactional Banking and Private Banking
- Experience in Safeguarding and Compliance
- Experienced Associate Lecturer
- Teaching interests include digital transformation, business strategy, and practical management
Research 
Tshepiso’s doctoral research investigates the social, cultural, and institutional impacts of digital transformation in traditional retail banking in South Africa, with a particular emphasis on the consequences of branch closures.
Research interests
- Digital transformation in traditional sectors
- Business strategy and institutional change
- Inclusive and responsible innovation
- Management practices in emerging economies
Qualifications
- PhD in Business Management (in progress), University of Suffolk
- Master of Business Administration (MBA), Unicaf/University of Suffolk
- National Certificate in Financial Markets and Instruments, South Africa
- National Certificate in Banking, South Africa
